CHAIR-LEVEL OPERATING SYSTEM

The Intelligent Workstation

What is the Alter Mirror Software?

Alter Mirror OS is a cloud-synchronized chair-level operating system that automates client onboarding, visual consultation protocols, transparent pricing calculations & real-time station analytics right where salon revenue is created.

Standardize client consultations, automate service calculations & unlock real-time chair-level operational data where salon revenue is born.

In-App Marketing

Put the right content in front of clients at the right moment.

Dedicated content spaces within the Alter interface allow brands to promote selected campaigns throughout the client journey.

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    Showcase offers, new launches, services & product campaigns
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    Display targeted content across selected branches or salon locations
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    Update promotional content centrally through the Brand Console
In-App Marketing

Personalised Client Dashboard

Every client journey, thoughtfully personalised.

Clients can access a tailored dashboard that makes every salon visit more relevant, engaging & connected.

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    View personalised services, recommendations & content
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    Access previous consultations & service history
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    Enjoy a consistent experience across future visits
Personalised Client Dashboard

AI-Powered Virtual Try-On

Explore a new look before committing to it.

Help clients visualise possibilities & make more confident decisions during their consultation.

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    Virtually try different hair colours & makeup looks
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    Access AI-powered skin analysis & relevant recommendations
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    Compare multiple looks during the consultation

Service & Product Discovery

Turn waiting & consultation time into discovery.

Present the salon’s services & products through an engaging, visual interface.

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    Discover services through short, easy-to-understand videos
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    Explore products & relevant recommendations
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    Improve awareness of premium services, add-ons & new launches
Service & Product Discovery

Before & After Capture

Make every transformation visible.

Capture the client’s journey & create a visual record of their salon experience.

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    Take before-&-after images directly through Alter
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    Maintain a visual history for future consultations
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    Showcase results while encouraging repeat visits & referrals
Before & After Capture

Entertainment & Engagement

Keep clients engaged throughout their service.

Transform service time into a more enjoyable & personalised experience.

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    Access platforms such as YouTube, OTT & more
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    Watch preferred content during longer services by screen casting
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    Create a more comfortable & premium salon experience
Entertainment & Engagement

Feedback & Seamless Payment Checkout

Close every visit with clarity & convenience.

Collect structured feedback & simplify the client’s checkout experience through one connected interface.

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    Capture ratings & feedback for individual consultations
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    Complete payments through a seamless checkout journey
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    Generate actionable insights from consistent client feedback
Feedback & Seamless Payment Checkout

Brand Intelligence Console

Turn every salon interaction into actionable intelligence.

A centralised management console gives salon brands visibility across their operations, helping teams analyse performance, identify gaps & optimise the client experience.

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    Analyse performance across clients, chairs, services, stylists & branches
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    Compare consultation & service durations against ideal benchmarks
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    Track completed transactions, client feedback & operational trends
Brand Intelligence Console

Business Outcomes

Increase Revenue

Per Chair

Turn every consultation into a stronger sales opportunity. Tailored recommendations, visual try-ons & service discovery help clients explore more services & products, driving upsells & higher ticket values.

Win New Clients

Keep Their Retention Strong

Create a differentiated salon experience that gives new clients a reason to choose your brand & personalised consultation history & preferences that give existing clients a reason to return.

Niche & Premium

Brand Experience

Elevate the salon chair into an interactive, customised experience. From consultation & discovery to entertainment, feedback & checkout, Alter curates every stage of the client journey.

Live

Station Telemetry

Real-time visibility into chair occupancy, service speed & station revenue. Identify gaps across the chairs to improve efficiency & performance.

ONE UNIFIED PLATFORM

Where Hardware Meets Intelligence

Alter Mirror brings the physical mirror & the operating system together as one connected platform , combining purpose-built hardware with intelligent software to transform every salon chair into a more interactive, consistent & measurable experience.

Let's explore the chair-level operating system.